Attention is Golden

Couple at cocktail partyAs parents, some of the things our kids want to tell us are, well, childish. Although we love them, we are sometimes busy or preoccupied and paying close attention to what happened at the playground is not top of our list. As partners, friends, siblings and descendants, people talk to us about a wide variety of things that matter to them and paying attention can be difficult.

But it is worth the trouble.

When I worked at the National Semiconductors headquarters in Santa Clara, CA, the company provided easy access to great training and one of the courses I took was Active Listening. The instructor was a soft-spoken lady who impressed me as a good listener and someone who knew a great deal about people, and during the course I realized just how poorly I had been listening…

At the end of the class, I left with a list of actions and behaviors that constituted active listening and with the advice that it was important to practice them, but I felt something was missing from those instructions.

Over time, particularly after I trained to be a life coach, I read more about relationships and emotional intelligence and I think I have found an underlying description that unites the techniques and makes the whole thing seem like common sense.

Read more about how to be a good listener

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